Hyperwallet

It does matter if it's better or worse than current methods, cgtrader said that this hyperwallet will be the only choice to get paid, so you only have two options - sign in, or withdraw all your models.

i got the same message ,so it means they will pay us our royalties only through Hyperwallet, no more paypal,payoneer?

Just received e-mail about payout transfer to the hyperwallet and invitation to set up my account. The amount of personal information required is quite mind boggling. Spent almost an hour in trying to activate that damn thing and get access to my money - no luck. Those corporate people are really good at building obstacles between you and your hard earned cash.

Thank you!

Set it up, seems to be working ok. For some reason CGT wanted to pay me about a third of the November total. I will take it gladly, but under the old system I wouldn't expect that money until 20th Dec. I'm fine getting it early.

I Haven't received any message regarding the new payment system. Is this something sent to specific individuals or is it a location based notification?

I changed my payment method to hyperwallet as they said.
After this, do I have to register hyperwallet?
So how can it connect with cgtreder?
What do I have to do? I'm totally confused.
Can someone please tell me?
Thanks guys

LemonadeCG Thank you very much for your reply. I will wait.

I'm luckily not in the club yet but I have some questions.

So there is only one option - weekly payments and no payout minimum?

And what about currencies? You receive USD to hyperwallet and then you withdraw to your local currency? Any fees included? What is the exchange rate? Paypal's exchange rate isn't good but I can imagine it can be even worse.

It looks like payout fees are no more. That's a big plus. I will also try to figure out if my bank allows me to open account in USD, that would mean i can chose more reasonable currency conversion. In the end, this hyperwallet may end up better option for my wallet. We'll see.

Greetings.
Today is Wednesday.
Who received the money for "Hyperwallet"?

The transfer to Hyperwallet has been received. :)

It worked for me too. I like it because it doesn't automatically transfer the sales every week. You have the choice of when and what amount gets transferred.

There is a link at the bottom of this page called "Help Center". It has a lot of good information such as this;
https://help.cgtrader.com/hc/en-us/articles/360015145117-I-just-sold-my-model-When-will-I-get-paid-

Does the hyper wallet also apply to payoneer also or it’s only for PayPal users?

I do hate their business model of telling instead of asking.
Was anyone on the site asked if this would be "more convenient" before implementing?
Same thing with the AI licenses set default on. A recurring disregard for their customers.

My bet is that someone from CGT's management has shares or a cousin at Hyperwallet.

Whether Hyperwalle is good for some or bad for others, I also hate being forced into one method of receiving payments.
For a week, I have been suffering from a failure to activate my Hyperwalle account
I, for my part, updated the payment agreement and provided the required information
But until now I have not received any activation email from Hyperwalle
However, I see a mark on the payment agreement page that says it has been verified
I have about $3,000 in receivables that I cannot receive
I sent an email to Hyperwalle and their response was that I should return to the cgtrader question
Also, I sent an email to cgtrader support to resolve the issue and was shocked when I received a strange response, “I cannot help you because you do not have a Hyperwalle account yet.”
I wrote to him that I cannot create a Hyperwalle account and that cgtrader must create an account on my behalf
I have not received any answer or solution for two days

I'm thinking I will just pull down all my 3d models and stop selling on CGTrader. I don't want to be forced to sign up to a new shady third-party system that is mining all this ID info from me. No thanks.

The Hyper Wallet agreement page states it's a faster way to pay people, but then proceeds to state it takes up to 20 days to receive payments.. What is the point and meaning of this? Did anyone ask for this? I never had a problem receiving payments directly to Paypal once per month. I don't like the idea of giving unnecessary personal information when it was never needed before to a website I never even heard of. And looking up reviews for the site, it has very bad reviews and a bad reputation. Very shady. I don't like the direction this is going. Why try to fix something that isn't broken? Now we have the burden of our money and personal data/info being in the hands of a shady website we didn't want or ask for. I can see this backfiring on CGTrader and a lot of people will end up leaving. I'm willing to be patient and give it a try, but at the first sign of trouble I'm gonna cancel my store and report to BBB.

Im glad to hear other people are annoyed by this new system. I have various stores all over CGtrader ive been on here for more than 3 years now and everything went well until now where I can only have one store per hyperwallet account and one paypal address so im kind of f*cked. I make a large part of my living by selling 3d models. Ive contacted both hyperwallet and CGt multiple times but its always the same response of "we dont know" or "contact hyperwallet/CGT" bouncing around getting to nowhere.

1st - You really start to be extremely annoying to change unilaterally things that are working as expected.
2nd - Hyperwallet has BAD RREVIEWS all over the place
https://www.trustpilot.com/review/www.hyperwallet.com
https://www.g2.com/products/hyperwallet/reviews
Average at best!
https://www.glassdoor.com/Reviews/Hyperwallet-Reviews-E1164908.htm

That is NO for me, unless you have little prints in the contract which makes us obliged to do so.

So is this thing is asking for my social insurance number when it refers to "Personal Identification Number" like to hell with that. They have no right to that information.

Did anyone managed to figure out for which period payments are being transferred each Wednesday? I though it should be for a week before the payment, but it doesn't look so. It used to be very clear with the old system, when the payments were made for a calendar month, but now it's quite a puzzle that i wasn't been able to solve on my own yet.

My payment information is showing payoneer as the payment method, so does this mean I will still be able to receive payments with payoneer?

Well I got my first payment this morning not sure how this fn thing is supposed to work but before this I was expecting 97usd on the 20th from dec sales. This morning i recieved $18.90 into this bullshit hyperwallet and was charged $2.56 fees on that WTF!!!!!! That is FN Fucking ridiculous. This weekend I think I will take the time to move my models to a different platform. To put this fee into perspective on previous payout amounts of this size I averaged $0.40 to $0.66cents. Also why 18.90 what happened to the 97, when I look at my account now the remaining of the 97 is lumped in with recent sales as a total and has now changed to yet to be paid.

Hello everyone, we are monitoring this thread and we will be trying to respond to issues as fast as possible. All of the information you will need can be found in our latest blog post. In it you will also find a link that takes you to a step by step guide on how to onboard to Hyperwallet.

https://www.cgtrader.com/blog/introduction-of-hyperwallet-implementation-as-a-payout-method-for-our-sellers

Since now I chosed "bank transfer" as payment option and waited to reach the 200$ mark to get the paiout someday. But when I don't change to Hyperwallet I will get my money ... NEVER, right? That really sucks. And I don't want to use Hyperwallet that has very bad reviews and wants lots of personal information... I will continue to monitor the discussion and experiences with Hyperwallet here.

Hyperwallet does not seem bad to me. I still have to study it a bit. It would be nice to have "minimum payout" option. Or maybe I missed something..

I am confused by the new payout frequency. Before hyperwallet I was slated to get 97 and change usd on the 20th. Today I received 18.90, so when will I receive the rest of the 97???? Instead now my payment information just states I have 152.88 yet to be paid with no further dates or break down. Tell me again how this forced new system is better for me?

Well I deleted my models. I'm not willing to move to this info-mining payout system. I'll probably come back to CGTrader to purchase things from time to time but I'm done selling here. Sayonara.

Probbly End of cgtrader'like platform is very close 3-7yrs : - Artists come here in internet to get Rid of gov. and feel free somehow to share-sell content, and introducing this (improvement - headache!) is making us to be more distanced, and even against whole platform. But of course termsOFservie it's not forced, wanna join - accept, not accepting - goodbye. Its understandable. - Not giving the Community a ways to choose.. is a bad sign! - ai piddle-experiments... whey have on their servers a laaaarge database of (topology wire example) load them into an smart' bad*ss ai engine' and as result No need in 3d content sellers (that is to say - not need to share money). That's exactly what each of us would do. I think this is the future of all 3dSelling platforms. Just enter some keywords.. and press generate )) (maybe alittlebit fantastic .. but think of it in light of this aiStuff is galloping evolving) . - Even paypal is not 100% secure .. Whole last year i've recived a tonn of scummers messages on mail attached to paypal .. Dont think this hypPerwallet) will change somethig. - Data! personal data! of course this is Vital for selling an 3d model of an apple ") on 3dstock, and no way without yo data.. social insurance number,phone,email,adress,driver's license,Postal code,datebirth, datedeath... What for ?! anyway in case of conflict - Blocking your account without any explaining , erase all data.. pff" it's easier than ever. - In Fact - most interesting question is who's real initiator of thisKind of changes, no matter what it is (hypErwallet,terms,royalitypolitic...). In substance - CgTrader cant do whatever they want, they have laws-restrictions on their back, + Paypal have theirs.. (i mean Local-Regional-global laws-restrictions). If u understand who's initiator, then is simple to calculate the next steps. Despite all of this.. i understand all Kind of this platforms, they have investors,bills,credits,sallaries... 1rst of all is money.. community-people is 2nd thing. Nothing unusual. To Artists - Dear friends ") Dealing this and all further changes... Take it easy, without any rush-rage no warm blood. Try to create-find your own "lagoona" (at least Cooperate!each-other)

I think facebook knows about you much more than paypal or hyperwallet will ever ask. They provide financial service, so they need to have some info to identify you as legitimate entity. I think the information hyperwallet is asking is pretty comparable to the one you're required to provide when you want to open bank account.

Regarding bad reviews, when did you last time went to trustpilot or similar sites to say that you are happy with a site, or service? People only goes there when they have issues. It's natural that you'll find mostly negative reviews there, unless the site is buying fake positive reviews to skew results. I can understand frustration from the people who used payoneer or other payment transfer methods, but for those who used to get paid through paypal, basically nothing has changed.

If you reside in EU and you obey tax laws, you have to generate (and report) invoice for each payment. If there is no option to change payment frequency or payment minimum I will really consider if is worth the hassle to generate 52 invoices per year and give all that personal info for a few bucks. Especially when this site is already broken beyond repair.

As I could figure out, Hyperwallet is not Paypal. It's connection to Paypal is that you will withdraw your funds into Paypal with very small fees (for countries that use it). If your country doesn't ise Paypal, you may choose wire transfer or bank transfer. For USA, Vimeo also is available. What annoyed me, is that for my country the bank transfer fees are very high.

So I just activated my Hyperwallet account and im wondering if that account can only recive money from CGtrader or other entities too? When i'm logged in hyperwallet the link is "https://cgtrader.payouts.hyperwallet.com" and there's cgtrader logos on it. So im just curious

yeah.. when i add my bank account it cost more fees for currencies converter... i wont add anymore 3d model to sell in cg trader.... paypal already the best payment methods....

I'm on the side of those artists who are going to leave this platform precisely because of the latest "innovations".
The problem is that CGT have closed off the option of choice.
In fact, that's just one of the problems they've generated in recent times.
But that's enough to make a decision in favor of the many alternative marketplaces with a much more artist-friendly approach.

Here is more opinions: https://www.cgtrader.com/forum/general-discussions/third-party-hyperwallet-payout-process

about "leave the platform" ... who knows.. sooner or later other platforms will do some insuportable changes too.. and again headache! As i see, Almost all 3d platforms (~7of10 of them) pull the blanket over themselves.. Looks like there is an Demand arises, need of simple 3dselling service(friendly to sellers and customers as much as possible).

I've sent them this:

"I still haven't signed up for your "hyperwallet" because you forced this innovation and removed the regular PayPal and Payoneer that worked fine before.
You have deprived all of us of choice.
So I will deprive you of my 3d models and the ability to make money from them.
I decided unpublish all my models until you will not get us choice.
And I ask you to send me the CURRENT payment agreement concerning my current state and account and payout my current earnings concerning that payment agreement.
Bring back the WORKING methods and add the new one as an OPTION, not the only option!"

Will see the answer.

Greetings.
Was there a money transfer this week?

Hi all.
Was there a money transfer today?

Sorry if someone already mentioned this, but what will happen to those who don't use PayPal or if PayPal is not supported in their country?

Sorry if someone already mentioned this, but what will happen to those who don't use PayPal or if PayPal is not supported in their country?

Hello, I have not received the money from selling 3D model even though the payment information said "paid" but my hyperwallet ballance still 0.

I have the same case as MozzarellaARC. It said paid but no money yet.

If I notice that it is something that will be a loss, I will withdraw and sell only through Sketchfab!

Oh... The only withdrawal from Hyperwallet for my country is to a bank card. The commission for transferring funds is 7.70-23.00 USD. Sales are not going very well and these amounts are sensitive. Does anyone know if there are other deductions? For using the wallet?

So I have 6.5$ in my hyperwallet and when I transfered it to my bank account it cost around 4$ in fees. Why is that can someone explain this?

By regularizing the Hyperwallet account, will the payment still go through PayPal normally? I went to set up a bank account to receive it, and the transfer fee is absurd when converting to my currency!

In general, from all the previous messages from users, I understand that these actions taken by the СGT are useful only to the СGT itself, and only created difficulties for the creators of 3D content, and in some cases they are absolutely absurd. The initial consequences have already begun to appearю

Moreover, for what compelling reasons are some states missing from the list of countries?
Or maybe the CGT decided to “bend over” for political reasons? This is absolutely unacceptable!!!

I have taken down all of my paid 3D models from this marketplace due to the implementation of a questionable hyperwallet system by the CGT owners, rather than offering widely accepted options like Paypal, Stripe, Payoneer, etc. Additionally, they have frozen the earnings for sales BEFORE their "innovation" (still not payed out for December '23 - January '24)!!!
Now I prefer reputable marketplaces that prioritize artists' interests rather than attempting to withhold funds through covert means.

Greetings.
Were there payments for sales today?

They is no payment yet and its wednesday.

Get your pitchforks and torches ready ;)

hyperwallet is good service ? but have very expensive comission, it will be greate meke payment with crypto BTC or USDT or other. what you think about this?