What's going on with Cgtradera? no support.

Discussion started by babayastamodel

I have a problem with the payment method, but no matter how many e-mails I send, there is no response. There is only Payoneer in my country. And the payment page already recommends Payoneeri. I add the account, but the page shows it as if I never added the account. In the past, when we sent an e-mail, we would get a response immediately. Even in Ts there is 24/7 service. They help immediately. Hey Cgtrader, what's going on with you?

Answers

Posted about 1 year ago
1

Yes, something is happening. A few of my friends deleted all their models from here. There is an air of dissatisfaction.

3dgtx wrote
3dgtx
Maybe they have it all already. Behind our backs and without asking. I guess we will see soon a falling star.
ebalstudios wrote
ebalstudios
I also deleted all of my 3D models and preparing for a potential law suit and immense action if I find out they stole or used my 3D models for AI. CGTrader will possibly be removed from all search engines if they steal artists' work. They defaulted to AI consent and they even publicly stated that they will be stealing all free 3D models posted here and redistributing as their own by using free 3D models for their AI as stated by Thanos (A CGTrader staff) in another post . CGTrader is not to be trusted at all.
Posted about 1 year ago
1

Apparently they can't pay the salaries of their support staff. Or they fired them. I cannot get answers to some questions.

Posted about 1 year ago
-1

Support Team now dealing with a huge volume of tickets. You will definitely get answers, please be patient. Thanks for understanding.

Abelian wrote
Abelian
Just for clarification. Does CGTrader hire support agents from other countries for remote work? I can't find any information about vacant jobs.
babayastamodel wrote
babayastamodel
Yes, they sent an email. They didn't care about me and brushed me off. They didn't solve my problem either. Moreover, they did not respond to my answer. Damn you all. I am going. I sent emails and screenshots outlining this situation to company CEOs. I hope they see it. They have a disgusting support team.
Posted almost 1 year ago
0

Yes, they sent an email. They didn't care about me and brushed me off. They didn't solve my problem either. Moreover, they did not respond to my answer. Damn you all. I am going. I sent emails and screenshots outlining this situation to company CEOs. I hope they see it. They have a disgusting support team.

3dgtx wrote
3dgtx
So much work, for nothing. We are just slaves in these modern times. Good luck to you! I hope you get what you deserve in the end.
Posted 12 months ago
0

If you didn't notice, CGTrader just decided to steal artists work by defaulting to AI. They have shot themselves in the foot. I deleted all of my 3D models from here and regret ever posting them.

They even state publicly how they will steal free 3D models posted here and use them as their own.

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