Has anyone else had payment delays from CGTrader?
In my case, I have not received the email from every Wednesday informing me of the payment of the earnings of the week.
Looking at my payment information, CGTrader shows as paid, only 29usd, but they owe me much more, which is shown as "unpaid".
Basically, they have paid only three sales that came in this August 1st. Leaving everything they owe me from the last 2 weeks of July unpaid.
This coincides again with other sales sessions where I have had significant increases in sales.
And it is not the first time this has happened.
Should I start to worry and perhaps migrate all my models to another platform?
Hi, I haven't gotten the money yet either. But on the "Payments Information" tab, I see the status is "Paid" on 2024-08-01. Transaction ID is "0" for some reason.
Also, the Transaction ID is not yet available for sales and projects related to this period on the "Latest Sales" tab, which is logical, as the transaction has not been processed yet.
Don't worry, maybe the money will come soon.
Well, as long as they pay eventually, it's okay although far from ideal, I wouldn't sell stuff on just one platform anyway.
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