Payment Issue

Discussion started by naaderr

Hey there,

I've sold a couple of models & the site does not send the revenue through the approved payment method setup.
But instead it displays: To be paid until 20th of this month.

It has been 3 months already displaying the same message, please advise.

Answers

Posted almost 2 years ago
1

Hello! if you have selected payment by transfer, then you will not receive any payment until you reach $200. Could this be the case? If not, then you should contact support:

Customer support:
support@cgtrader.com
Please note that our Support team works Monday to Friday, so requests sent out of business hours and on the weekend might take longer than usual.

Vendors, partners, sales:
info@cgtrader.com

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