What do I do about broken images for products?

Discussion started by SICK0

I've uploaded two new products today and the images for them are all broken, they won't show up in the product preview page. How do I fix that?

Answers

Posted about 2 months ago
-2

To fix broken product images, check that image URLs are correct and the hosting server is running. Clear browser or site cache to refresh the images, and if needed, re-upload the images. Use placeholder images to maintain a good user experience until the issue is resolved.

Posted about 2 months ago
1

Give it 10 minutes then check again, I find that most of the time there is a delay with some images and they fix themselves after awhile. If not I then delete those images and re-upload. Another CGT bug that hasnt been fixed in a long time.

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