Is there a way to submit feedback removal ?
Some buyer left me negative feedback simply because i INCLUDED .MAX scene format.
So if i include MAX format, i should get negative feedback ?
Another user sent me negative feedback saying there is no OBJ file but there clearly is.
This must be a web design issue where buyer cannot clearly see the attachments yet i get punished for it.
I cannot see what buyer can see.
Seller viewing his own item should see it as if its already purchased in order to validate what ever issues buyer is having. But thats not the case.
Hi, do you see the obj file on your site, i.e. on the sales site where you can download it? it's just like that for me I upload the model, but not all files are displayed, although it says the upload has taken place and they are uploaded. you won't see them on the sales page, but they are there in the edit model mouse. hmm...witchcraft?
CGT Support is able to remove "unreasonable" and "malintent"rating if you send them a request with justification:
support@cgtrader.com
Quote:
"CGT Support is able to remove "unreasonable" and "malintent"rating if you send them a request with justification:
support@cgtrader.com"
If it is reasonable and feasable than it should better WORK A.S.A.P -- I mean the CGT team.
BTW thanks for that option here CGT, did not know it exists. Good job! (if it works indeed.....).
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