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I have a problem

Discussion started by berostov

Back to board

I have a problem with my account. 5 months before the job is refunded this month.

Pls help me

Posted almost 7 years ago

894

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Answers

mantas

Posted almost 7 years ago

Hi there,

Due to some technical difficulties, you received a double payment for the same 3D Job. For this reason, overpaid amount will be deducted from your upcoming royalty payment.
Apologies for any inconvenience caused.

All the best,
Mantas
CGTrader Support

berostov

Posted almost 7 years ago

Ok thank you