UPLOAD problem

Yes, I'm having the same problem trying to update one of my existing store item. Can't upload the new file. I've also noticed that a lot of the new uploads are showing up with no files attached.

I guess we wait for support.

Thanks a lot friend. Problems have picked up the wrong day :)

Same problem..

Same problem since last night. Worst of all, the support is silent. It feels like you're just being ignored, like:
F* OFF, but remember to pay our part if u sell something bro!

Same problem..

не загружается свободная модель как это сделать?

Same problem here !!!

Same problem.
continues.

same here, files bigger whan 50mb not uploading...

Same problem...

coronavirus strike the servers

I´m having the same problems as well. hope we can get a solution soon

DAMN! same here, all my .png's uploaded fine but the actual model's .blend and .zip files freeze at 11% :(
Hope they solve it soon.

Same problem for 2 days

Hope cgtrader team have a hard work on this issue now. Just hope. Right after the fixing of this issue I ask them for another problem about the ignorant customers and their malicious negative ratings. This is another topic but so important for us.

Same problem :(

The Upload Stops.

Did anybody get ANY answer from support? A single word?

same problem here, and not get any response yet.

same problem and no response from the support team so far :(
Just hope they are okay!

Yes, I have not been able to upload files since yesterday.

Corona-Virus! Could it be?

Hello there,

We are very sorry about the inconvenience caused and for the late reply.

We are aware of the issue and our technical team is working hard to fix it as soon as possible.

We will notify you when the bug will be fixed.

Again, we sincerely apologize for the inconvenience caused.

All the best,
Judita from CGTrader

Ahhhh, finally a satisfying answer from the team. Thank you Judita. We will follow.

Hello again.

I am pleased to let you know that the issue has now been fixed and you can start uploading the models again :)

We'd like to again apologize for the inconvenience caused and we really appreciate your understanding.

Best regards,
Judita from CGTrader

Just uploaded. Works like a charm

Thanks

Thanx a lot CGTRADER TEAM.

I have a problem like this
When I use the flash version to upload, After completing the percentage, it gets stuck on the processing stage.
In the regular version (without flash), after the percentage is complete, no file is displayed in the list.

I've been trying for two days and I couldn't
In Firefox, Google Chrome, Microsoft Edge
For small or large files

:(

There was the same problem. What could this be related to?

I haven't been able to load the model for the last two days either.

I've been trying to upload my model for 3 days but still with no result :(

Same problem. Fix it please.

I get an error: Upload failed. Please try again or contact supportNetwork Error

Same problem

Same problem

upd: Couldn't upload only .rar archives from different computers and models.

try TOR or similar, worked for me

Changed provider, download succeeded.